M&S Quality Way - Embedding Quality into the Factory

Delegate feedback (2023 & 2024):

• Good tutor, passionate on the subject, shone through. 
• Successful tutor - made sure every question was answered and keen for our feedback to improve the course further.
• Very engaging tutor and clearly explained everything. I thought the group exercises were good and were engaging.
• Great tutor- that went at great pace throughout the course bringing in examples to bring it to life.
• A knowledgeable tutor who understood the M&S quality standards; useful to have practical based work alongside presentation slides to reinforce and have a go at making a quality assessment plan.
• Course well presented, easy to follow with interaction, good examples and practical session. 
• The tutor was excellent, very clear and knowledgeable about what M&S expect with regards to quality.
• Tutor very successful; useful content, delivered in an easy to understand and follow way.