Client Technical Advisor


£18,775 - £22,000pa DOE


+ Employee benefits


Chipping Campden, Gloucestershire

Consulting Technology

Supporting food manufacturers and retailers with product innovation including: rheology, new product development, value optimisation, instructional development, pilot plant, quality and food safety manufacturing, thermal processing, new technologies, and regulatory affairs.

Consulting (Technology)

Position

To receive and manage enquiries for Consulting Technology from clients mainly by phone & email. The job holder will have ownership of the enquiry from initial receipt, logging the enquiry onto CRM, passing the enquiry to a relevant expert, following up progress when required, updating CRM to include actions taken and time spent. 

The job holder to provide the highest level of client service with a sales-minded attitude while ensuring an excellent client experience, whilst continuously developing and improving our positioning as a ‘Partner of Choice’. 

Requirements

  • Ability to communicate internally & externally at all levels
  • Ability to assess, question and understand client’s needs to fulfil their requirements
  • Ability to manage time & prioritise work to achieve goals
  • Ability to work on own initiative and within a team
  • Self-motivated to achieve KPI targets
  • Commercial awareness
  • Excellent telephone techniques and listening skills
  • Strong computer skills including MS Office & CRM systems (desirable)

Benefits

  • Reward platform with employee discounts and rewards
  • 25 days holiday + 8 bank holidays
  • Buy and sell holiday scheme
  • A generous work save pension scheme, with employee contributions matched by the company up to 10%
  • Permanent health scheme
  • Culture focus around work/life balance (early finish Fridays)
  • Subsidised onsite restaurant

Apply for this role

* Required fields

Before you click Apply please insert the same letters and numbers you see in this image captcha_image into this box: (this helps us fight spam)


When you click on the Apply button you will be deemed to have accepted our terms and conditions.

 

Sign up to receive our latest career opportunities

If you would like to receive our fortnightly 'career opportunities alert' by e-mail, enter your e-mail address in the box below and click ‘sign up’. You will be able to unsubscribe at any time directly from each alert. We will not use this e-mail address for any other purpose unless you have also opted in to our technical newsfeeds (which you can manage on our newsfeed page). See this page for full details of our privacy policy.

For details of how we hold job application data in accordance with GDPR requirements, please refer to our privacy notice for job applicants.

Contact an expert