Training & Events Administrator

£22,500-£24,000 pa dependent on experience

+ Employee benefits

Chipping Campden, Gloucestershire

Various departments

Training & Events Team

Campden BRI support the food & drink industry (manufacturers, suppliers and retailers) with technical and scientific training provided by scientific and world leading experts, across HACCP, Food safety & quality, Internal auditing, Thermal processing, Sensory analysis, Food Microbiology, Food Chemistry and Food Science & Technology.

The Training and Events team support the technical teams to provide efficient and effective administrative support for training, events and activities. You will handle enquiries with a view to maximising opportunities & client relationships.

Position

Delivery of administration for training courses and events (liaison with clients/speakers, materials, venue requirements, exam administration etc).
Progressing client registrations (acknowledgement, CRM database, invoice).
Proactive pursuit of enquiries to enhance income & business development opportunities.
Effective communications within the delivery team and various stakeholders.
Hosting - supporting training delivered online by acting as host for online courses. This includes dealing with delegate issues in logging in, posting polls and creating breakout rooms as required by the online Trainer. Greeting delegates virtually on arrival and explaining platform functionality (Microsoft Teams).
Resolving problems with both internal/external clients satisfactorily.

Requirements

Good standard of education (minimum of 5 GCSEs including English & Maths).
Proven experience in a training or events administrator role.
Excellent verbal & written communication skills.
Fully proficient in the use of Microsoft Office and excellent key board skills.
Experience of business communication platforms desirable (Microsoft Teams, Zoom etc)
Excellent organisational skill with an ability to work to deadlines and under pressure.
The ability to learn quickly and take on new tasks with the minimum of supervision.
Proactive can-do attitude, ability to sell Campden BRI training services.

Benefits

Hybrid working

Reward platform with employee discounts and rewards
25 days holiday + 8 bank holidays
Buy and sell holiday scheme
A generous work save pension scheme, with employee contributions matched by the company up to 10%
Culture focus around work/life balance (early finish Fridays)
Subsidised onsite restaurant

Additional information:

Please note this is a full-time role- Monday-Friday 8.45am-5.15pm, however we could support earlier or later start times for the right candidate.

This is a hybrid working role, requiring the person to be onsite at our Chipping Campden, Gloucestershire location 3 days per week.

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