Webinar: Chocolate quality testing
24 November 2026
13:00-14:00 BST
Free to attend
Summary
Chocolate quality determines the consumer experience and commercial success of a product – with product development, quality and production teams striving for an optimal balance of flavour, texture, appearance and consistency.
This FREE, one-hour chocolate quality webinar will provide a practical overview of the key analytical testing techniques used to assess chocolate quality throughout product development, manufacturing and shelf-life.
Join us to explore the critical quality attributes of chocolate, including appearance (colour, gloss), texture, viscosity, temper, bloom formation, and shelf-life stability, as well as the testing methods used to measure them. We will share practical insights into selecting testing approaches, interpreting results, and improving product quality.
Who should attend
- NPD managers, Technical managers
- NPD technologists, Quality Assurance (QA) managers
- Raw material specification technologists / Raw material managers
- Technical directors, R&D directors
Benefits of attending
The webinar aims to help attendees understand how testing can be used to troubleshoot product quality issues, benchmark products, validate specifications, and support continuous quality improvement.
Attendees will gain practical insights into selecting the most appropriate testing approaches, interpreting results, and using data to improve product consistency, reduce quality-related risks, and enhance consumer satisfaction.
Agenda
- Common chocolate products quality issues and their root causes – Elena Sharma, Charlotte Henshaw, Finlay Hawkins
- Chocolate products shelf-life – Jo Baker-Perret
- Product testing methods and shelf study – Alix Cornish, Finlay Hawkins
- Q&A session
Speakers
Elena Sharma, Campden BRI
Charlotte Henshaw, Campden BRI
Finlay Hawkins, Campden BRI
Jo Baker-Perrett, Campden BRI
After graduating from his master’s degree in chemistry from the University of Sheffield in 2014, Jo worked in education before joining us in 2016. Since then, Jo has worked in the bakery department, and then in Food and Drink Microstructure, after which he started managing this section, which is mainly focused on physical characterisation and ingredient functionality.
Jo has published various Campden BRI research reports and trade press articles, as well as producing regular food industry blogs for our website.
Alix Cornish, Campden BRI

