16 November 2022



Members - £545 + VAT
Non-members - £735 + VAT


Campden BRI, Chipping Campden

Delegate Feedback (November 2019)

  • Tutor really successful – Engaging, entertaining and extremely knowledgeable.
  • I’ll now change how I try to establish root cause, as well as try to identify all root causes.
  • I'm now better equipped to challenge RCA’s supplied by our factories to retailers and to support the company to improve overall.

Watch a tutor talk about the course

Benefits of attending

This highly interactive course covers the background and definitions of Root Cause Analysis (RCA). Issue 8 of the BRC Global Standard for Food Safety identifies the significance and importance of RCA and the requirements of the standards and legislation are explored.

Key clauses of this updated standard require effective Root Cause Analysis to be documented and carried out.  Root Cause Analysis focuses on uncovering the true causes of problems rather than the symptoms.

This one day course would benefit an individual or group members from an organisation, right across the entire range of roles from Technical to Engineering, Manufacturing, Logistics and Management. 

Training Course content

  • A participative case study helps to explain the problem solving process as well as the identification and use of various RCA tools.
  • Methods of Root Cause Analysis such as Brainstorming, Ishikawa, Mind maps and 5 Whys are looked at, as are effective brainstorming techniques.
  • Delegates will learn about the key stages of problem solving, and the human factors that impact on RCA.
  • Team selection and attributes of the RCA team will then enable attendees to better manage and understand their own organisations RCA system.
  • The implementation of effective techniques as part of an organisations continual improvement loop and corrective actions are also highlighted.

This course can be customised and is available in house

Event Director - Richard Leathers

Related training

FSSC 22000 auditor/lead auditor course

Further information

Our training team will be happy to help with any enquiry on +44(0)1386 842104 or at

COVID-19 secure workplace

We continue to offer a range of training options so that you can continue to learn and develop.

Online courses – We are delivering tutor-led training courses online. Find out more.

Face-to-face training – Our on-site events follow strict social distancing and safety measures. View programme.

Book with confidence – We will not charge transfer fees if you need to move your booking to another course date or alternative course/event due to Covid-19.

Tailored training – We also provide tailored training for your teams online or face to face.

If you have any queries, email or call +44(0)1386 842104.

Our Campden BRI COVID-19 secure workplace video was filmed following strict COVID-19 safety rules. At the time of filming it was not mandatory to wear face masks on our sites. Now we ask that all staff and visitors to our sites wear face masks. Thank you.

Please view our training and development programmes listed below, and book with confidence.

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