IT/Technical Support Specialist

£24,000-£28,000 pa dependent on experience

+ Employee benefits

Chipping Campden, Gloucestershire

Support Services

Our support services cover all non-scientific business needs, including: IT, finance, HR, compliance, governance, legal and risk, facilities and engineering, catering, sales, marketing, and scientific affairs

IT

You will be working with the wider IT team to support and maintain the group’s IT (VoIP and mobile telephony) systems and to support users.

Position

Provide IT systems and user support as part of the team, with a focus on ensuring the users business needs are met, at all sites operated by the Campden BRI Group
Work with the IT Systems Manager to evaluate and implement new computer developments and procedures within the Campden BRI group
Provide documentation and user training where appropriate

Requirements

End User support experience
Experience 1^st and 2^nd line IT support
Ideally Microsoft Certified Desktop Support Technician qualified or at least 2 years’ experience in IT services/operations
Knowledge/ previous experience to Azure and/or Intune would be beneficial
Experience in deploying and supporting the Online suite of Office 365 applications
Excellent knowledge of building and deploying Microsoft Operating Systems
Good understanding of computer security and Active Directory
Strong communication and customer service skills
Minimum GSCE English & Maths, plus educated to BTEC / HND/A Level

Benefits

Reward platform with employee discounts and rewards
25 days holiday + 8 bank holidays
Buy and sell holiday scheme
A generous work save pension scheme, with employee contributions matched by the company up to 10%
Culture focus around work/life balance (early finish Fridays)
Subsidised onsite restaurant

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