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Publications

Purchasing publications – terms and conditions

(These apply to all publications unless otherwise stated)


Dispatch and delivery

Orders are usually dispatched within 2 working days of receipt. There are a number of delivery options as indicated below. Multiple orders despatched at the same time do not incur additional postage.

UK delivery options

Royal Mail 1st class mail. Delivery next working day from dispatch. Not tracked or signed for.
FREE
Royal Mail Special Delivery. Delivery next working day from dispatch by 1pm. Tracked. Proof of delivery.
£8.50

European delivery options

Royal Mail International Standard. Delivery aim 3-5 days from dispatch. Not tracked or signed for.
FREE
Royal Mail International Tracked and Signed. Delivery aim 3-5 working days. Tracking and Signature depends on destination country - see here (Appendix B) for details per country.
£10
Courier service. Delivery 1-3 working days from despatch (remote locations may take longer). Tracked
£30

Rest of world delivery options

Royal Mail International Tracked and Signed. Delivery aim 5-7 working days from despatch. Tracking and Signature depends on destination country - see here (Appendix B) for details per country.
£15
Courier service. Delivery 1-3 working days from despatch (remote locations may take longer). Tracked
£45

Returns

If you are not completely satisfied with your purchase, you may return your book or publication within 30 days. Please ensure that the item is returned in its original state for a full refund. Please contact publications on +44(0)1386 842000 to discuss prior to returning any item.

How to return

You can pack and send your return to:

Publications
Campden BRI
Station Road
Chipping Campden
Gloucestershire, GL55 6LD
UK

Damaged Items

If you receive a damaged item, please contact us and we will ensure that you receive a replacement


Return a wrong item

If you are sent the wrong item, please contact us and we will ensure that the correct item is despatched to you.


Personal data

When you make an enquiry or complete a form on our website, we need to collect information from you in order to fulfil your request. All such information is held on secure servers. Campden BRI complies fully with the Data Protection Act 1998, and will treat all your personal information as fully confidential. Click here to read our Privacy Statement.


We promise never to release your personal details to any outside company for mailing or marketing purposes. Should you have any questions about use of your personal data please contact the datacontroller@campdenbri.co.uk