Purchasing publications – terms and conditions
(These apply to all publications unless otherwise stated)
Dispatch and delivery
Orders are usually dispatched within 2 working days of receipt. There are a number of delivery options as indicated below. Multiple orders despatched at the same time do not incur additional postage.
If you are not completely satisfied with your purchase, you may return your book or publication within 30 days. Please ensure that the item is returned in its original state for a full refund. Please contact publications on +44(0)1386 842000 to discuss prior to returning any item.
How to return
You can pack and send your return to:
Gloucestershire, GL55 6LD
If you receive a damaged item, please contact us and we will ensure that you receive a replacement
Return a wrong item
If you are sent the wrong item, please contact us and we will ensure that the correct item is despatched to you.
When you make an enquiry or complete a form on our website, we need to collect information from you in order to fulfil your request. All such information is held on secure servers. Campden BRI complies fully with the Data Protection Act 1998, and will treat all your personal information as fully confidential. Click here to read our Privacy Statement.
We promise never to release your personal details to any outside company for mailing or marketing purposes. Should you have any questions about use of your personal data please contact the firstname.lastname@example.org