Consumer research

Consumer research

To discuss your needs

We offer a full service consumer research package including survey design, field work, analysis and interpretation – including statistical evaluation – so that you can tailor your market strategy accordingly – e.g. for new product development.

We have access to other centres in the UK, Europe, Asia and the US as required.

Consumer panels, workshops, group discussions, observation studies, as well as face–to–face interviews, product placement, hall testing and internet research enable our highly experienced team to understand the consumer perspective in detail.

Research is supported by our state–of–the–art sensory and consumer research facilities, test kitchen and viewing studios at Chipping Campden, Leamington Spa, Nutfield and Budapest.

Our consumer research and sensory insights services comply with the General Data Protection Regulation (GDPR). This is an added benefit, as when using our services you don’t have to worry about data protection – we do that for you. If you have any queries about data protection for our consumer studies contact us at

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Consumer and sensory science training courses

Explore our consumer and sensory science related courses including; Sensory evaluation – an introduction (IFST accredited – foundation level)

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Key services

Sensory testing services

Sensory Testing

Rapid attribute profiling, UKAS accredited triangle testing and more.

Consumer testing services

Consumer Testing

Product assessment, evaluation and performance.

Innovation and insights

Innovation and Insights

Customised research designs to understand consumers' in-depth.

Sensory training

Sensory Training

Individual or team sessions, scheduled or tailored.

Group of people undertaking focus group research

Time-based Sensory Mapping

Increasingly using time-based sensory mapping to obtain detailed sensory feedback.



State–of–the–art facilities for consumer and sensory testing.

Sensing brands

Sensing Brands

Creating a distinctive and motivating sensory signature.



Working with clients from across the food and beverage supply chain.

Knowledge centre

Knowledge Centre

A selection of our consumer and sensory Research and Development reports.

Other links

Where we refer to UKAS Accreditation

The Campden BRI group companies listed below are both accredited in accordance with the recognised International Standard ISO17025:2017 by the United Kingdom Accreditation Service (UKAS). The accreditation demonstrates technical competence for a defined scope of methods, specific to each site, as detailed in the schedules of accreditation bearing the testing laboratory number. The schedules may be revised from time to time and reissued by UKAS. The most recent issue of the schedules are available from the UKAS website

Campden BRI (Chipping Campden) Limited is a UKAS accredited testing laboratory No. 1079 Campden BRI (Nutfield) is a UKAS accredited testing laboratory No. 1207

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