M&S Quality Way - Embedding Quality into the Factory

Delegate feedback (2025):

• Very knowledgeable tutors and able to answers questions and clarify.
• Both tutors were very successful. They demonstrated strong knowledge, and were able to answer all questions. They kept the  course fun and engaging.
• Tutors were very friendly and made it easy to join the conversation and ask questions. Even though it was a long day they both engaged really well with the group and kept us all interested.
• Very engaging and informative tutors, covered all areas really well.
• Very good tutors, made the course interesting. I have a clear understanding of the quality plan and requirements.
• I think that the training and examples were great. Very knowledgeable tutors, really helpful having other examples. Participation was good.
• Really useful course, tutors very clear, good at answering questions.
• Very successful course, a lot of discussions and interaction.