M&S Quality Way - Embedding Quality into the Factory
Dates
30 April 2026
Prices
Members - £650 + VAT
Non-members - £799 + VAT
Venue
Campden BRI, Chipping Campden
Delegate feedback (2025):
- Good engagement and well structured.
- A great tutor, very interactive and informative.
- Tutor very good, a fun, interactive approach.
- Brilliant course, lots of knowledge and experiences shared, an engaging tutor.
- Tutor had an excellent understanding, knowledge and examples.
- Tutor really engaging and supportive, supported and encouraged debates, provided examples to aid understanding, and happy to answer questions.
- Good, with real life examples.
Inhouse course feedback (2026):
- Very interactive sessions so everyone was engaged.
- Clear, concise and easy to understand. Great availability of resources, plenty of time to ask questions.
- Tutor able to give/adapt experiences so they were relevant to us.

Training Course content
The course has been developed with and supported by M&S, for M&S supplier multidisciplinary teams.
This one day course will cover the following:
- Introduction to the Course and its Objectives
- What is M&S Quality
- What are the M&S Quality and Product Development Standards
- Developing a Site Quality Plan
- Building Quality Contracts
- Developing a Product Assessment Process
- Managing Quality through Governance
Note: this course is for M&S suppliers only. For more information about the course please contact your M&S Technologist.
This course can be customised and is available in house - please contact training@campdenbri.co.uk for more information.
Event Director - Sue Purcell
Further information
Our training team will be happy to help with any enquiry on +44(0)1386 842104 or at training@campdenbri.co.uk

