M&S Quality Way - Embedding Quality into the Factory


19 September 2024
12 November 2024



Members - £599 + VAT
Non-members - £799 + VAT


M&S (Waterside House 35 North Wharf Road London W2 1NW)

Delegate feedback (2023 & 2024):

  • Good tutor, passionate on the subject, shone through. 
  • Successful tutor - made sure every question was answered and keen for our feedback to improve the course further.
  • Very engaging tutor and clearly explained everything. I thought the group exercises were good and were engaging.
  • Great tutor- that went at great pace throughout the course bringing in examples to bring it to life.
  • A knowledgeable tutor who understood the M&S quality standards; useful to have practical based work alongside presentation slides to reinforce and have a go at making a quality assessment plan.
  • Course well presented, easy to follow with interaction, good examples and practical session. 
  • The tutor was excellent, very clear and knowledgeable about what M&S expect with regards to quality.
  • Tutor very successful; useful content, delivered in an easy to understand and follow way.
Course logo image

Training Course content


The course has been developed with and supported by M&S, for M&S supplier multidisciplinary teams.

This one day course will cover the following:

  • Introduction to the Course and its Objectives
  • What is M&S Quality
  • What are the M&S Quality and Product Development Standards
  • Developing a Site Quality Plan  
  • Building Quality Contracts
  • Developing a Product Assessment Process
  • Managing Quality through Governance

 Note:  this course is for M&S suppliers only.  For more information about the course please contact your M&S Technologist.

The July, September and November course will take place at M&S headquarters in London.

This course can be customised and is available in house - please contact training@campdenbri.co.uk for more information.

Event Director - Sue Purcell

Further information

Our training team will be happy to help with any enquiry on +44(0)1386 842104 or at training@campdenbri.co.uk

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