Root cause analysis, live online tutor-led training course

2023 dates will be available in the Autumn

This course can be run as a tailored option for those who have a number of staff who would benefit from the training or if you would like to register your own interest to attend this course on the next available date please complete the enquiry form

Delegate Feedback (2021)

  • The virtual training worked very well, much better than i thought due to the mix of interaction and listening/breaks.
  • Really engaging. They used good case studies that I could relate to in my own role.
  • Very experienced, could give great examples, spoke clearly and in a way that was easily understood.  Kept to the right pace and didnt rush/go too slow.

Benefits of attending

This online highly interactive course covers the background and definitions of Root Cause Analysis (RCA).   Issue 8 of the BRC Global Standard for Food Safety identifies the significance and importance of RCA and the requirements of the standards and legislation are explored.

Key clauses of this updated standard require effective root cause analysis to be documented and carried out.  Root cause analysis focuses on uncovering the true causes of problems rather than the symptoms.

Team selection and attributes of the RCA team will then enable attendees to better manage and understand their own organisations RCA system. The implementation of effective techniques as part of an organisation’s continual improvement loop and corrective actions are also highlighted.

This course would benefit an individual or group members from an organisation, right across the entire range of roles from Technical to Engineering, Manufacturing, Operations, Administration functions, Logistics and Management. 

This live, interactive online course will be delivered over the duration of one day (0900 - 1630 hours), participants will be sent log in details for a WebEx Training session. 


Training Course content

  • Background
  • Understanding the Problem
  • Innovative thinking
  • Investigation
  • Root Cause Identification
  • Problem Elimination
  • Review

Participative case studies help to explain the problem-solving process as well as the identification and use of various RCA tools. Methods of root cause analysis such as Brainstorming, Ishikawa, Bowtie, Mind maps and 5 Whys are looked at, as are effective brainstorming techniques. Delegates will learn about the key stages of problem solving, and the human factors that impact on RCA.

Contributes towards delegates continuing professional development.

Event Director - Richard Leathers

Related training

FSSC 22000 auditor/lead auditor - hybrid online/face to face course

Further information

Our training team will be happy to help with any enquiry on +44(0)1386 842104 or at

COVID-19 secure workplace

We continue to offer a range of training options so that you can continue to learn and develop.

Online courses – We are delivering tutor-led training courses online. Find out more.

Face-to-face training – Our on-site events follow strict social distancing and safety measures. View programme.

Book with confidence – We will not charge transfer fees if you need to move your booking to another course date or alternative course/event due to Covid-19.

Tailored training – We also provide tailored training for your teams online or face to face.

If you have any queries, email or call +44(0)1386 842104.

Our Campden BRI COVID-19 secure workplace video was filmed following strict COVID-19 safety rules. At the time of filming it was not mandatory to wear face masks on our sites. Now we ask that all staff and visitors to our sites wear face masks. Thank you.

Please view our training and development programmes listed below, and book with confidence.

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